I am a HIPAA Certified Healthcare Virtual Assistant, Customer Service Representative, Social Media Manager, and a Licensed Professional Teacher by profession with various experiences:
• 1 year total experience as an Admin Assistant.
• 6 months experience as a Customer Service Representative in a US-based Insurance company.
• 1 month and counting as part-time HR Staff / Assistant in a US-based Home Health Care agency during evenings.
• 4 years teaching experience as a Primary Teacher.
• 4 years experience of managing different Social Media platforms.
• 6 years experience of using Microsoft Suites, Google Workspace or Office 365.
• (Social Media, Email, and Calendar Management, Outlook, Microsoft Teams, Google Calendar, Google Docs and Sheets, DocuSign, Calendly, CRM)
• 3 years experience of Data Entry
• 2 years experience as a Feature Editor/Writer and Literary Writer in our university's official publication.
• Has solid understanding of HIPAA Privacy rules and familiar in handling HEALTHCARE accounts specifically insurances in the United States like Aetna, Medicare, or Medicaid.
• CSR Tools (Five-9, Workday, Avaya, CSAT, RingCentral, Ooma Office, GoTo, HubStaff, Healthcare jobsites like Nursing Job Cafe, Healthcare Source or Careers, Indeed)
• Graphic Design (Canva Expert)
• Article Writing. Give me any task and I will be all out in completing it.