Provided a full range of consultative services in Human Resources, Organizational/Talent Development and Talent Acquisition/Recruitment. Subject matter to include, training program design and curriculum development, workplace policies and procedures, strategic planning and organizational goals, benchmarking and performance optimization. • Lead workshops and facilitated sessions in diversity, talent, and organizational effectiveness. • Performed needs analysis with prospective client and key management to determine performance gaps, leadership development, content knowledge and materials. • Provided new hire orientation, training strategies and curriculum recommendations. • Worked closely with the client's managers and supervisors providing effective leadership techniques to improve employee relations. • Consulted with business leaders to assess organizational objectives to evaluate workforce performance, learning requirements and delivery of courses. • Conducted regular meetings with each business owner to determine progress on their plans and suggest alterations as needed. Assisted in the development of new and/or redesigned processes. • Coordinated communication efforts, training, employee surveys, processed workers' compensation, disability, terminations, exit interviews, and unemployment claims. • Lead annual open enrollment, benefits administration, and ensured compliance with FMLA and ADA. • Facilitated issue resolution between employees and management; guided disciplinary actions.