Human Resources Professional

Provided a full range of consultative services in Human Resources, Organizational/Talent Development and Talent Acquisition/Recruitment. Subject matter to include, training program design and curriculum development, workplace policies and procedures, strategic planning and organizational goals, benchmarking and performance optimization.

• Lead workshops and facilitated sessions in diversity, talent, and organizational effectiveness.
• Performed needs analysis with prospective client and key management to determine performance gaps, leadership development, content knowledge and materials.
• Provided new hire orientation, training strategies and curriculum recommendations.
• Worked closely with the client's managers and supervisors providing effective leadership techniques to improve employee relations.
• Consulted with business leaders to assess organizational objectives to evaluate workforce performance, learning requirements and delivery of courses.
• Conducted regular meetings with each business owner to determine progress on their plans and suggest alterations as needed. Assisted in the development of new and/or redesigned processes.
• Coordinated communication efforts, training, employee surveys, processed workers' compensation, disability, terminations, exit interviews, and unemployment claims.
• Lead annual open enrollment, benefits administration, and ensured compliance with FMLA and ADA.
• Facilitated issue resolution between employees and management; guided disciplinary actions.