I've helped big companies become the best in customer service in the world. Now, I will share this with you and your career, or we will help your company to better the customer experience. I helped companies like Mary Kay, Citibank, and I am author too of the best seller in CRM and Customer service at Amazon.. In those virtual sessions I will talk with you and review your actual situations or needs to improve your career or business in CRM, CX or Data Management