Installation: All kinds of hardware (Branded and non-branded), windows, software, applications and antivirus • Install hardware and software on standalone personal computers • Ensure maintenance of end user workstations and peripheral devices • Assist in providing desktop application solutions • Respond to requests for technical assistance • Manage testing procedures for newly installed hardware and software applications • Ensure timely repair of equipment • Assist with network troubleshooting procedures • Provide backup to the network administrator • Install and update antivirus programs on a constant basis