• Experienced in Windows 7 - Windows 10, MS Office, G Suite, CRM, and Accounting tools • Proficient in implementing security measures, automated backups, and scheduled maintenance • Strong working knowledge of Workstation / Laptop construction, upgrade, reimaging, and installation • Ability to manage multiple users network and file access with Local or Domain Active Directory • Adept at remote or onsite troubleshooting & support • Familiar with installation and setup of Routers, Switches, VoIP and other networked devices