• Experienced in Windows 7 - Windows 10, MS Office, G Suite, CRM, and Accounting tools
• Proficient in implementing security measures, automated backups, and scheduled maintenance
• Strong working knowledge of Workstation / Laptop construction, upgrade, reimaging, and installation
• Ability to manage multiple users network and file access with Local or Domain Active Directory
• Adept at remote or onsite troubleshooting & support
• Familiar with installation and setup of Routers, Switches, VoIP and other networked devices