Having worked in the customer service industry for over 5 years, I have garnered experience in accounts and billing, quality assurance and have developed basic hardware and software troubleshooting skills with mobile and desktop applications. Most of my troubleshooting experiences center around iOS, Android, and Windows devices. I also had experience in the sales of audiobooks and personalized jewelry.
All of the above, have been conducted through email, live chat, and phone support. Tools used include Manychat, Groove, Business Facebook, Slack, Asana, Orderdesk, Shopify, and so on.
I see myself as fully capable to learn and implement the skill and knowledge needed for a specific task or clientele