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Skills

  • Chat Support
  • Client Issue Resolution
  • Customer Service
  • Email Services
  • Order Processing
  • Phone Support

Services

  • Live Chat, Email and Phone Support

    $10/hr Starting at $25 Ongoing

    Dedicated Resource

    Having worked in the customer service industry for over 5 years, I have garnered experience in accounts and billing, quality assurance and have developed basic hardware and software troubleshooting skills...

    Chat SupportClient Issue ResolutionCustomer ServiceEmail ServicesOrder Processing

About

Only The Best Is Good Enough

Born and raised in Montego Bay, Jamaica. I completed my tertiary education at the University of the West Indies, Mona Campus in 2015 at the age of 23.

I began working in, summer 2015 at Conduent, whereas as a customer service agent, I worked tier 1 on accounts and billing. Shortly after I was promoted to tier 2, where I assisted mainly with technical support of android OS/IOS apps, as well as Windows/MAC OS software and more.

I later transferred to another technical support department, where I assisted in the troubleshooting and downloads of processing machines and systems.

In 2018, I transitioned to working from home and worked with a jewelry company, where I developed my skills in customer assurance, resolution, and retention.

Work Terms

- Seeking to work between Monday - Fridays, however, can be flexible for weekends
- Seeking long term job, working full time, but open to short term and working part time.