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Measuring Customer Service Feedback

$8/hr Starting at $25

Offers customer surveys for calculating the loyalty that exist between the prodiver and the consumer. Metrics that i am using are; first response time,average response time,total handle time, and customer satisfaction score.

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$8/hr Ongoing

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Offers customer surveys for calculating the loyalty that exist between the prodiver and the consumer. Metrics that i am using are; first response time,average response time,total handle time, and customer satisfaction score.

Skills & Expertise

Consumer ResearchCustomer SatisfactionCustomer ServiceLoyalty ProgramSurveys

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