I am Anna Rose Viente, I am passionate Customer Service Representative handling Health Care Insurance for 7 years. I am skilled in communicating with clients over the phone. I am considered as a universal associate trained for multiple skills for both heath care professional and member lines of business. I've been handling eligibility,benefits, enrollment, authorizations, policy payments, claims status/adjustment and appeals. I am knowledgeable with medical billing terms such as CPT/HCPCS codes, diagnosis codes, NDC, CMS AND HCFA forms, claim denials,credentialing and etc,. I previously worked as well as a Medical Biller (Homebased) in a Psychiatriac office located in California. My task was to check eligibility and benefits of our patient. I always do my best to excel on the field where I am in and make sure that all the target metrics are met. I have received various achievements and commendations for doing an outstanding job. I’m looking forward to working with you soon. Thank you!