Experience Virtual Assistant and a World Class Customer Service Representative
I am a reliable, hardworking, passionate and dedicated individual who has more than 7 years of experience in giving effective, efficient and world class customer service in two BPO companies.
I am skilled in communicating with clients over the phone. I’ve been handling Health Care Insurance accounts and I am considered as a universal associate trained for multiple skills for both provider and member lines of business, eligibility, and benefits, individual and family plans membership, policy payments, and claims.
I am currently working as a Virtual Assistant in a Physician's office located in US. My main responsibility is to verify the patient's insurance and coverage. I also set up appointments for our clients who what to have a consultation with our doctor.
I always do my best to excel on the field where I am in and make sure that all the target metrics are met. I have received various achievements and commendations for doing an outstanding job. I’m willing to learn new thing to get the work done and I’m looking forward to working with you soon.
Work Terms
I willing to work full time , 40 hour a weekly. I can work as soon as possible.