Analysis and optimization of company Operation related processes for small & middle businesses, as well as for corporate companies. I specialise on finding the way how a process can work smoother, better, cheaper, with an outcome of having smaller expences, better income, higher customer satisfaction and better customer experience. The service can be provided depending on customer needs - analysing the situation in the company and providing a final report with recommended changes, or full service with delivering the final implementation of the new process/es, including training of the employess, finding new suppliers, etc.