Highly experienced both in writing and rewriting policy and procedure for governmental organizations to be in line with federal regulations and state law. Skilled in reviewing and researching legislation and regulations in order to implement them, teach them and remain in compliance. Strong attention to detail and the ability to synthesis information. Improved external communications to promote a better understanding of difficult content, and to create unity among all outgoing communications. Creation of training documents to implement new policies. Corrected errors and inconsistencies in grammar, layout, spelling and general information in both print and digital media. Additionally, improved accessibility and clarity of assigned policy work. Launched overhaul of a currently inefficient policy and procedure manual. Regularly researched industry information to ensure the utmost accuracy. Sat on both the communications committee and website review task force to conduct an overhaul of both.