• 8 years of experience in implementing, configuring and testing Salesforce.com and other CRM solutions including Siebel and Huawei CRM. • Strong business analysis and functional experience, including requirements gathering, creating/ deploying solutions to end-users. • Solid understanding of Salesforce.com architecture and components. • Good knowledge of Waterfall, Agile and DevOps implementation methodologies. • Excellent skills at maintaining client relations and stakeholder management. • Good exposure on working with cross-cultural and cross-functional teams. • Strong team-building skills along with excellent goal tracking and report writing. • Ability to effectively assess operational inefficiencies. • Good exposure on leading the team of 8+ software developers. • Preparing, monitoring, and maintaining the project objectives and deliverables. • Capable of grasping new technological concepts quickly and utilizing it in a productive manner. • Team player with excellent problem solving & interpersonal skills. • An analytical mind with the ability to think clearly and logically. • Ability to work accurately and pay attention to details.