Service-Now developer, knowledge of ITSM tools and ITIL framework. Specialties: - Incident, Problem, Change, Release, Knowledge, SLM, Service Catalog,SCRUM, Configuration Management Database, Asset Management,Content Management - LDAP , Web Services, MID Servers, third party integrations - Workflow administration, Reporting, Form/UI configurations, Notifications, data imports, custom scripting - Extensive hands on various scripting API’s present in ServiceNow platform.