Certified Implementation Specialist in Servicenow
Service-Now developer, knowledge of ITSM tools and ITIL framework.
I have wide range of Implementaion experience with many global clients streamlining their business requirements with ITIL V3 standards.
Specialties:
- Incident, Problem, Change, Release, Knowledge, SLM, Service Catalog,SCRUM, Configuration Management Database, Asset Management,Content Management
- LDAP , Web Services, MID Servers, third party integrations - Workflow administration, Reporting, Form/UI configurations, Notifications, data imports, custom scripting
- Extensive hands on various scripting API’s present in ServiceNow platform.