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Administrative & Secretarial Customer Service & Account Management

Shopify Management

$10/hr Starting at $500

  • Virtual Assistance

I provide comprehensive virtual assistance, handling a wide range of administrative tasks to keep your business running smoothly. From managing emails, calendars, and appointments to organizing documents and coordinating with team members, I ensure that your daily operations are efficient and well-structured. My proactive approach allows you to focus on your core business activities while I take care of the essential administrative tasks.

  • Shopify Management

With extensive experience in Shopify, I offer end-to-end management of your online store. This includes setting up and customizing your store, managing products, optimizing listings, and ensuring smooth transactions. I also handle integrations with third-party apps, monitor store performance, and implement strategies to enhance user experience and increase sales. My focus is on keeping your store running seamlessly and helping you achieve your business goals.

  • Troubleshooting

I provide expert technical support and troubleshooting for your online platforms, ensuring that any issues are resolved quickly and efficiently. Whether it's a technical glitch in your Shopify store, website downtime, or software problems, I diagnose the issue and implement solutions to minimize disruption. My problem-solving skills ensure that your operations continue without significant downtime, keeping your business running smoothly.

  • Marketing Support

I assist in the creation and execution of marketing campaigns, including social media management, content creation, and marketing. By analyzing market trends and customer behavior, I help you develop strategies that resonate with your target audience. I also manage paid advertising campaigns, such as Facebook ads, to increase your brand visibility and drive traffic to your site. My goal is to boost your marketing efforts and help you reach a broader audience.

  • Customer Support

I provide dedicated customer support across multiple channels, including chat, and phone. My approach focuses on resolving customer inquiries and issues promptly, ensuring a positive experience that builds customer loyalty. Whether it's addressing product questions, handling returns, or providing order updates, I maintain a high standard of communication and service. My aim is to enhance customer satisfaction and contribute to your brand’s reputation.

By combining these services, I offer a robust solution that supports various aspects of your business, ensuring that you can focus on growth while I manage the details.

About

$10/hr Ongoing

Download Resume

  • Virtual Assistance

I provide comprehensive virtual assistance, handling a wide range of administrative tasks to keep your business running smoothly. From managing emails, calendars, and appointments to organizing documents and coordinating with team members, I ensure that your daily operations are efficient and well-structured. My proactive approach allows you to focus on your core business activities while I take care of the essential administrative tasks.

  • Shopify Management

With extensive experience in Shopify, I offer end-to-end management of your online store. This includes setting up and customizing your store, managing products, optimizing listings, and ensuring smooth transactions. I also handle integrations with third-party apps, monitor store performance, and implement strategies to enhance user experience and increase sales. My focus is on keeping your store running seamlessly and helping you achieve your business goals.

  • Troubleshooting

I provide expert technical support and troubleshooting for your online platforms, ensuring that any issues are resolved quickly and efficiently. Whether it's a technical glitch in your Shopify store, website downtime, or software problems, I diagnose the issue and implement solutions to minimize disruption. My problem-solving skills ensure that your operations continue without significant downtime, keeping your business running smoothly.

  • Marketing Support

I assist in the creation and execution of marketing campaigns, including social media management, content creation, and marketing. By analyzing market trends and customer behavior, I help you develop strategies that resonate with your target audience. I also manage paid advertising campaigns, such as Facebook ads, to increase your brand visibility and drive traffic to your site. My goal is to boost your marketing efforts and help you reach a broader audience.

  • Customer Support

I provide dedicated customer support across multiple channels, including chat, and phone. My approach focuses on resolving customer inquiries and issues promptly, ensuring a positive experience that builds customer loyalty. Whether it's addressing product questions, handling returns, or providing order updates, I maintain a high standard of communication and service. My aim is to enhance customer satisfaction and contribute to your brand’s reputation.

By combining these services, I offer a robust solution that supports various aspects of your business, ensuring that you can focus on growth while I manage the details.

Skills & Expertise

Account ManagementAdministrative AssistantAppointment SettingClient AdministrationCommunication SkillsCustomer ServiceManagementMarketingOrder ProcessingShopifySoftware DevelopmentTelephone SupportWeb DevelopmentZendesk

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