- Point-person for Sunsystems project implementations - Fulfillment of project tasks - In-charge with Data Migration across Sunsystems Environments - Server Administrator for all Sunsystems Application, Web, Security, SQL, SSRS and Thick Client Servers - Providing training to End-Users - Providing Level 2 Technical Support and Helpdesk Support for Sunsystems End-users - Fulfilling Sunsystems User Adrministration Tasks - SPOC for all Sunsystems related issues - Managing Incident Tickets and providing first contact resolution for end-user's issues. - Engaging Infrastructure Team for Infrastructure-Related Issues - Engaging Infor to collaborate on solving issues that needs Deep Technical Support - Engaging Finance groups for Finance Data-Related Issues - Engaging Global Audit Team for Data and System Audit Requests - Engaging InfoSec for the annual Web Penetration Testing