I have experience in handling people. As a team manager, you are responsible for the well-being of your subordinates. You have to constantly make sure that they are motivated and performing. I know how to do and conduct business reviews, create action plans, conduct one-on-one coaching, do team huddle, and set team and individual scorecards. Here are the training and workshops I've completed to be qualified as a team manager: 1. Personal Empowerment Program 2. Kaizen Methodology Workshop 3. 5 Whys and the Fishbone Diagram Workshop 4. SOAR [Support, Observe, Analyze, Reinforce] Coaching Methodology Training 5. Platinum Coach Workshop 6. LEAD100 Training 7. Reading and Interpreting Data 8. Variation Based Management 9. Creating Effective Action Plans 10. Handling Escalations 11. BPO Business Fundamentals 12. Managing Attrition 13. Price of Non-Conformance 14. Laser Focus 15. Continuous Improvement Framework 16. Customer Centricity and Perfect 10