Convergys International has an account which is Dun and Bradstreet (DNB) is a Fortune 500 public company headquartered in Short Hills, New Jersey, USA that licenses information on businesses and corporations for use in credit decisions, B2B marketing and supply chain management. Often referred to as D&B, the company maintains information about more than 204 million companies worldwide. Dun & Bradstreet products and services fall into three categories: Risk Management, Sales and Marketing, and Supply Chain Management. Responsibilities Included: *resetting the customer's password *printing reports through our supported websites such as dnbi.com, mydnb.com *providing and explaining the supported browsers and minimum system requirements to the customers. *clearing cache and cookies on the supported browsers for better navigation on their account.