Offering comprehensive technical support services for both software and hardware issues. I specialize in troubleshooting, system maintenance, and providing technical assistance to ensure seamless operation of IT infrastructure. With proficiency in various tools and programming languages such as Python, Docker, Jenkins, Git, JIRA, and Selenium, I am well-equipped to handle complex technical challenges. My experience includes working as a Technical Support Engineer at Nike and Trimble Transport & Logistics, where I successfully managed a wide range of technical issues and provided effective solutions.