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Technical Support Specialist

$8/hr Starting at $25

I handled basic internet troubleshooting for a particular ISP. We walk through a customer by phone on how to install or upgrade their computers. Alongside with that, we walk them through on how to troubleshoot their internet connection, and check for alternatives on how the internet will temporarily work before the technical team arrives. We also help set up emails for senior citizens.

About

$8/hr Ongoing

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I handled basic internet troubleshooting for a particular ISP. We walk through a customer by phone on how to install or upgrade their computers. Alongside with that, we walk them through on how to troubleshoot their internet connection, and check for alternatives on how the internet will temporarily work before the technical team arrives. We also help set up emails for senior citizens.

Skills & Expertise

Email ServicesHelp DeskPhone SupportTeam ManagementTechnical SupportTroubleshootingVisual Basic

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