I have been supporting clients (residential and business) from U.S. and Australia with their internet and phone issues for the past 8 years. Part of my task is to advise and support customers in all technical questions and issues about their services. I have been providing professional and high quality technical support service. I characterized myself for being an honest, hard-working, self-driven and knowledgeable support specialist who excels at providing excellent customer support. I’m committed to my duties, being resilient even in the most adverse situations. Skills: - PABX provisioning and configuration ( Yealink and Snom Phones) - VOIP Administration and Support - Proficient use of MS Office Applications - Verbal and Documentation Skills - Knowledgeable in Installing and Fixing Computers - Experienced Technical Support specialist - Knowledgeable in network and system administration