I have a vast experience in the contact center industry. I have worked as a call center customer service and sales representative for over a year and became training and HR manager also in a call center. At the moment, I manage a medium-sized call center in the Philippines called Telcore Virtual Solutions. Telcore is a 100-seater contact center. One of the pioneering call centers in Davao del Sur, Philippines, it provides inbound and outbound support enterprise that can raise a company’s position in a competitive and technologically involved market. The company operates using state of the art equipment and technology that make daily tasks simpler yet precise. It’s main aim is to provide clients with services and solutions that are effective.