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Administrative & Secretarial Customer Service & Account Management

Virtual Assistant | Admin Support

$10/hr Starting at $35

Drowning in admin work, patient scheduling, or endless Inbox? You don’t have to do it all alone—let me help you get your time (and peace of mind) back.

Hi! I’m Saratu Usaini, your go-to Virtual Assistant for reliable, professional, and efficient support. With a background in nursing, executive administration, and customer service, I bring a unique blend of empathy, precision, and business savvy to every task.

I help busy entrepreneurs, healthcare professionals, Airbnb hosts, and small business owners stay on top of daily operations without the overwhelm. Whether it's managing your calendar, responding to customer inquiries, or keeping your file organized, I’ve got you covered.

 Services I Offer:• Administrative Support (calendar management, inbox organization, data entry)• Medical Virtual Assistance (patient scheduling, EMR updates, insurance verification)• Customer Service (inbox management, live chat, CRM support)• Executive VA Services (travel booking, appointment setting, document preparation)• Airbnb Support (guest communication, reservation coordination)• Microsoft Office & Google Workspace Tools• HIPAA-compliant and detail-focused support

Clients love working with me because I’m dependable, solution-oriented, and always one step ahead. I don’t just complete tasks—I anticipate needs and deliver high-quality results that make your life easier.

 Ready to delegate and finally breathe again? Let’s work together to streamline your workflow, improve client satisfaction, and help you get more done with less stress, and

 Let's connect to build something great together!

About

$10/hr Ongoing

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Drowning in admin work, patient scheduling, or endless Inbox? You don’t have to do it all alone—let me help you get your time (and peace of mind) back.

Hi! I’m Saratu Usaini, your go-to Virtual Assistant for reliable, professional, and efficient support. With a background in nursing, executive administration, and customer service, I bring a unique blend of empathy, precision, and business savvy to every task.

I help busy entrepreneurs, healthcare professionals, Airbnb hosts, and small business owners stay on top of daily operations without the overwhelm. Whether it's managing your calendar, responding to customer inquiries, or keeping your file organized, I’ve got you covered.

 Services I Offer:• Administrative Support (calendar management, inbox organization, data entry)• Medical Virtual Assistance (patient scheduling, EMR updates, insurance verification)• Customer Service (inbox management, live chat, CRM support)• Executive VA Services (travel booking, appointment setting, document preparation)• Airbnb Support (guest communication, reservation coordination)• Microsoft Office & Google Workspace Tools• HIPAA-compliant and detail-focused support

Clients love working with me because I’m dependable, solution-oriented, and always one step ahead. I don’t just complete tasks—I anticipate needs and deliver high-quality results that make your life easier.

 Ready to delegate and finally breathe again? Let’s work together to streamline your workflow, improve client satisfaction, and help you get more done with less stress, and

 Let's connect to build something great together!

Skills & Expertise

Administrative AssistantClient AdministrationClient AssessmentClient ContactClient DevelopmentClient Issue ResolutionClient OrientationCorrespondence ManagementCustomer ServiceData ManagementExecutive AssistantFreshdeskManagementOffice AssistantOperations ManagementOrder ProcessingTelephone SupportZendesk

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