I have had more than 10 years experience in project management, particularly in customer service. I can offer the following expertise in managing customer relations: 1. Chat support 2. Sales and marketing management - finding leads, email marketing, online advertisements, managing cold call agents, creating scripts 3. Web content management - managing writers, production of articles, blogs, news bits, product descriptions, social media content, newsletters, emailers, etc. 4. Social media management - Facebook, Instagram, LinkedIn, etc. 5. Customer service management - managing chat, call, technical and email support, customer complaint ticketing management 6. Bookkeeping, invoicing and financial management - Quickbooks, Wave Accounting, Amazon 7. eCommerce Management - Amazon, Shopify and Oberlo, Etsy 8. Simple website creation - using website template such as GoDaddy, Wix, Webs, etc. 9. Administrative skills - encoding, writing and editing, transcription, translation 10. Financial and wealth management consultant 11. Estate planning consultant 12. Real Estate tasks management