As a VA, I do various administrative tasks that are similar to those of an executive assistant or secretary. Anything that you can think of under the sun, as long as it can be done remotely, I must've done it. Hence, as a VA my goal is to make my client's life easier, I take some tasks off their plate so they can focus more on the other things that require their attention. Prior starting my career as a freelancer, I've been in the Customer Service Industry before. Worked in Telstra (Australia) as an Technical Support Representative. I've trained Customer Service Representatives and handled inbound calls. I'm highly-organized and self-motivated, energetic and have a sense of responsibility.