I am an Experienced Customer Service Representative and a Rockstar Virtual Assistant with 2 years of admin experience. I have worked in a huge omnichannel retail company and in an American multinational financial services corporation in the US as their customer service representative. I deal with their customers 8-9 hours a day and have grown and explored the different ways to provide the best customer service. Also, as an admin assistant in a college for 2 years, It has become handy for me already to use the following in clerical tasks: -Office Applications Customer Service I even paid $160 to take a detailed course so that I could master those skills! I have studied the basic VA skills in depth: I am available to work for you full time or part-time at a maximum of 40 hours a week. Cheers!