Good Day! My name is Mark Joseph Flores, currently working as a chat/email support representative from Freshly (AwesomeOS - Manila, Philippines). And I have been working in the BPO industry for almost 7 years. Taking orders, selling, and communicating with other people is my most ardent passion. For almost 7 years in the business process outsourcing industry. I have handled various accounts already that mold me to become a better representative. With that, I am highly interested in rendering my services to your business. I have been able to work well under pressure and multitask efficiently. I always have a strong rapport with our customers that is why I have been one of the Top Agents. I am always eager to learn as well as contribute to whatever task is necessary. I have been an Admin Assistant for a little over 2 years while studying before being a Customer Service Representative, and that developed my office skills, e.g. Microsoft Office (Excel, Word, PowerPoint) on the said position, that will help me to become a good Virtual Assistant as well. I am confident that my Customer Service Skills in Chat/Email support and sales; knowledge in the BPO industry and having the experience of being an Admin Assistant can be an asset to your business. Below are my top skills listed: - Customer Service Support (Chat/Email) - Sales (Order Entry) - Data Entry - Appointment Setting