Hi, My name is Naveed. If you're looking for someone who's professionally experienced in Customer Service, Virtual Assistant, or Data Entry Expert and has a minimum 5 years' record in these industries.
I am super efficient in the following categories:
➤ Technical Support
➤ Overall Customer Service Includes All Kinds of Support Email, Live Chat, and Phone Calls.
➤ Data Entry
➤ Inbound and Outbound Calls
➤ Managing Social Media Accounts (Answering Comments and Messages)
➤ Scheduling
➤ Appointment Setter
➤ Follow-ups (Potential Leads)
Please have a look at some CRM tools I have worked for:
✔ Zendesk
✔ Freshdesk
✔ RingCentral
✔ Salesforce
✔ Slack
✔ Zoom | Skype | Google Meet
✔ Hubspot
✔ JustCall
I have done the following projects;
➢ Diem the app (Call support and Hiring Manager)
➢ Uber at Mindbridge (Email Support)
➢ Handling customer refunds for foodpanda
➢ Foodpanda (Live Chat Support)
➢ Credit Repair (Live Chat Support and scheduling customers)
I can provide 365 days of customer service. It's important to me to build long-term relationships with clients, so I'm primarily looking for long-term projects.
Best,
Naveed