Hi, My name is Naveed. If you're looking for someone who's professionally experienced in Customer Service, Virtual Assistant, or Data Entry Expert and has a minimum 5 years' record in these industries.

I am super efficient in the following categories:

➤ Technical Support

➤ Overall Customer Service Includes All Kinds of Support Email, Live Chat, and Phone Calls.

➤ Data Entry

➤ Inbound and Outbound Calls

➤ Managing Social Media Accounts (Answering Comments and Messages)

➤ Scheduling

➤ Appointment Setter

➤ Follow-ups (Potential Leads)

Please have a look at some CRM tools I have worked for:

✔ Zendesk

✔ Freshdesk

✔ RingCentral

✔ Salesforce

✔ Slack

✔ Zoom | Skype | Google Meet

✔ Hubspot

✔ JustCall

I have done the following projects;

➢ Diem the app (Call support and Hiring Manager)

➢ Uber at Mindbridge (Email Support)

➢ Handling customer refunds for foodpanda

➢ Foodpanda (Live Chat Support)

➢ Credit Repair (Live Chat Support and scheduling customers)

I can provide 365 days of customer service. It's important to me to build long-term relationships with clients, so I'm primarily looking for long-term projects.

Best,

Naveed