Virtual Assistant | Technical Support | Customer Service | Researcher

Hello, I'm Naveed, an expert in customer service assistance, technical support, virtual assistance, and research.

My Expertise:

➤ Customer Service
➤ Technical Support
➤ Administrative Support
➤ Comprehensive Customer Service (Support Emails, Live Chat, Phone Calls)
➤ Efficient Data Entry
➤ Inbound and Outbound Calls
➤ Skillful Social Media Account Management (Comment and Message Responses)
➤ Effective Scheduling
➤ Proficient Appointment Setting
➤ Diligent Research Work
➤ Strategic Follow-ups with Potential Leads


⚙️TOOLS AND PLATFORMS:

✔ Project Management: Asana, Click Up, Monday, Bitrix24
✔ Team management: Google Suite, Slack, Team, Skype
✔ CRM & Client communication: Salesforce, RingCentral, Hubspot, Zendesk, Go High Level, JustCall, Meta
✔ Time management: Calendly, Hubstaff, scrin
✔ Graphics: Canva, Adobe Photoshop
✔ Social Media: Facebook, Instagram, LinkedIn
✔ Email & Marketing: Mailchimp, Typeform, Active Campaign
✔ Additional systems: WordPress, Zapier, Shopify

Commitment to Excellence:

I take pride in providing exceptional customer service, and my commitment extends 365 days a year. My primary focus is on building long-term relationships with clients by delivering high-quality work and ensuring their utmost satisfaction. Therefore, I'm an ideal candidate for long-term projects.

Thank you for considering me for your project. I'm excited about the prospect of working with you!

Work Terms

40+ hours a week