Highly dedicated professional with 11 years of experience leading customer service activities, enhancing e-commerce experiences, and serving as a team leader. Throughout my career I have had the opportunity to develop expertise in a range a versatile range of skills, including client service, process improvement, data analysis, e-commerce content management, and effective team communication. In my previous roles I have consistently employed my knowledge of operational best, data maintenance, communication, and client service best practices to identify opportunities to build business, save money, and enhance team effectiveness. I have demonstrated a commitment to my work by continually expanding upon my skills and seeking additional professional development and have been awarded for my efforts. In each of my capacities I have demonstrated leadership qualities, excellent teamwork, and expertise by implementing innovative strategies, communicating effectively, and improving employee effic