CUSTOMER SERVICE & ADMINISTRATIVE SPECIALIST
ADMINISTRATIVE PROFICIENCY | CUSTOMER SATISFACTION!
1. Highly motivated, customer-focused professional with a comprehensive background in customer service, client relationship management, and public relations.
2. Demonstrated capabilities in simplifying departmental procedures to enhance ease of operations, and training teams to increase efficiency.
3. Strong expertise in employing analytical tools to improve e-commerce revenues, enhancing sales, managing complex projects, and significantly reducing barriers to online purchases.
4. Excellent software skills, with proficiency in Microsoft Office (Word, Excel and Outlook), Adobe Creative Suite, Web Content Management, and HTML.
PROFESSIONAL EXPERIENCE
ADMINISTRATIVE E-COMMERCE SPECIALIST
Promoted from customer service department to serve on the e-commerce team; continually ensure quality customer service, resolve incoming customer concerns, and improve e-commerce content, functionality, and marketing appeal.
CUSTOMER SERVICE REPRESENTATIVE
Served as a leading customer service representative, consistently demonstrating expert product knowledge and community engagement best practices to ensure quality customer experiences and retain client loyalty.
Work Terms
Hours of Operation: Negotiable by Project
Preferred Contact: Guru.com message or email