Manage and maintain Windows and Microsoft 365 environments.
Perform regular system updates, backups, and security checks.
Troubleshoot and resolve technical issues related to Windows and Microsoft 365.
Provide user support and training on Windows and Microsoft 365 applications.
Implement and manage security policies and compliance measures.
Monitor system performance and optimize resource usage.
Manage user accounts, permissions, and access controls.
Develop and maintain documentation for system configurations and procedures.
Coordinate with other IT teams for seamless integration and support.
Plan and execute system upgrades and migrations.
Ensure data integrity and disaster recovery planning.
Conduct regular audits and assessments to identify and mitigate risks.