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Skills

  • Administrative Assistant
  • Calendar Management
  • Computer Engineer
  • Content Writing
  • Correspondence Management
  • Data Entry
  • Data Management
  • Data Warehouse
  • Database Administration
  • Database Design
  • Database Development
  • Excel Advanced Formulas
  • Executive Assistant
  • File Management
  • Git

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Services

  • Data Scientist

    $20/hr Starting at $25 Ongoing

    Dedicated Resource

    I am a data scientist and have been skilled in Python, MySQL, Tableau, Excel, GUI, Git, Git Bash, PowerPoint, Version Control which help me to create and Manipulate any database.  Data visualization is...

    Data WarehouseDatabase AdministrationDatabase DesignDatabase DevelopmentExcel Advanced Formulas

  • Windows & M365 Administration

    $25/hr Starting at $35 Ongoing

    Dedicated Resource

    Manage and maintain Windows and Microsoft 365 environments. Perform regular system updates, backups, and security checks. Troubleshoot and resolve technical issues related to Windows and Microsoft 365...

    Administrative AssistantComputer EngineerMicrosoftMicrosoft OfficeMicrosoft Windows

  • Virtual Assistant

    $20/hr Starting at $30 Ongoing

    Dedicated Resource

    Manage calendars, schedule meetings, and organize appointments. Handle email correspondence and manage inboxes. Conduct research and prepare reports. Assist with administrative tasks and ad hoc projects...

    Administrative AssistantCalendar ManagementContent WritingCorrespondence ManagementData Entry

About

Windows & M365 Administrator | Microsoft Azure Administrator | Technical Support | Virtual Assistant | Customer service & Support

As a versatile and experienced IT and administrative support professional, I offer a unique combination of technical expertise and organizational skills:

Seasoned Professional in IT and Administrative Support: Extensive experience in Windows & M365 administration, system administration, WordPress management, and technical support.

Technical expertise: proficient in various IT tasks, ensuring smooth and efficient operations.

Strong Organizational Skills: Highly adept at transcribing and providing exceptional virtual and administrative assistance, ensuring tasks are completed accurately and on time.

Efficiency and Accuracy: committed to delivering optimal solutions focusing on precision and timeliness, enhancing the overall productivity of clients and teams.

Exceptional Service: Strive to provide top-notch support, addressing the needs of clients and teams with a high level of professionalism and dedication.

Passionate About Technology: Constantly seeking to stay updated with the latest technological advancements and continuously improving skills.

Dedicated to Continuous Improvement: Always ready to tackle new challenges and contribute to the success of projects and initiatives.

Work Terms

Roles:
Windows & M365 Administrator
Microsoft Azure Administrator
Technical Support
Virtual Assistant
Customer Service & Support

Hourly Rate: $20 - $25 per hour

Working Hours: 6 - 9 hours daily

Scope of Work:

Windows & M365 Administrator:

Manage and maintain Windows and Microsoft 365 environments.

Perform regular system updates, backups, and security checks.

Troubleshoot and resolve technical issues related to Windows and Microsoft 365.

Provide user support and training on Windows and Microsoft 365 applications.

Microsoft Azure Administrator:

Manage and monitor Azure resources and services.

Implement and maintain Azure security measures.

Optimize Azure performance and cost management.

Provide support for Azure-related issues and projects.

Technical Support:

Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.

Diagnose and resolve technical hardware and software issues.

Install, modify, and repair computer hardware and software.

Follow up with customers to ensure issues are resolved.

Virtual Assistant:

Manage calendars, schedule meetings, and organize appointments.

Handle email correspondence and manage inboxes.

Conduct research and prepare reports.

Assist with administrative tasks and ad-hoc projects as needed.

Customer Service & Support:

Provide excellent customer service through phone, email, and chat.

Address customer inquiries, complaints, and issues promptly and professionally.

Maintain customer records and update information as needed.

Assist with order processing, tracking, and follow-up.

Payment Terms:

Payment will be made on a weekly basis.

Invoices will be sent at the end of each week, detailing the hours worked and tasks completed.

Payment is due within 7 days of receiving the invoice.

Availability:

Available to work 6 - 9 hours daily, Monday to Friday.

Flexible with working hours to accommodate different time zones and urgent tasks.

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