I am passionate Customer Service Representative handling Health Care Insurance for 7 years. I've been with Blue Shield of California insurance for for 5 years and 6 moths and with United Health Care insurance for almost 2 years now. This work experienced that I have would greatly help me to perform the task that you will provide since you are a health company. I am skilled in communicating with clients over the phone. I am considered as a universal associate trained for multiple skills for both heath care professional and member lines of business. I've been handling eligibility,benefits, enrollment , policy payments, and claims issue. In my 7 years being a customer service representative I can really say that I improved a lot. I was a fresh graduate when I started working in a call center. I have a encountered a lot of ups and downs but with the help of my dedication and courage I received multiple awards. I am currently holding the title of best associated for year 2017.