I am a Zendesk Developer having 5+ years of experience. As a Zendesk professional consultant, I can help you with the following: ⭐ Zendesk new account setup and configuration using best practices. ⭐ Improve current ticket workflow to speed up the reply process and prevent skipping of tickets. ⭐ Setting up automatic replies with best article suggestions from Zendesk Guide and facilitating customers to close tickets themselves. ⭐ Clean-up Zendesk environment to speed up ticket resolution process. ⭐ Creating insights to measure agents performance and your product performance. ⭐ Customize your Zendesk instance to your brand identity. As a zendesk-freelancer, my skills include :- ✅ Workflow setup ( Triggers, Automations, Targets, SLAs) ✅ Channels setup (Support, Guide, Chat, Talk, Text) ✅ Data Migration from any other support System like Email or any CRM. ✅ Multi Branding setup ✅ Help center (Guide) designing and customization (Branding) ✅ Zendesk Gather (Community) designing and customization (Branding) ✅ Email template designing and customization ✅ Zendesk custom app development. ✅ Working with Custom objects in Zendesk Sunshine. ✅ Zendesk email setup. ✅ Host mapping ✅ Zendesk Talk setup ✅ Zendesk Text setup ✅ Zendesk Chat (zopim) Setup and customization ✅ Social media integration. ✅ Basic and Advance reporting in Zendesk Insights and Good data ✅ Basic and Advance reporting in Zendesk Explore ✅ Zendesk integration with other applications like Salesforce, Zoho, intercom, Twilio etc ✅ Zendesk custom request form development . ✅ Zendesk custom integration with any other third party applications. ✅ Zendesk Sell setup and customization