Administrative assistant| Customer Service | Virtual Assistant
Your rockstar Customer Service Representative who makes a difference!
Why Hire Me?
I am a hardworking professional, focused and diligent. I meet my targets and deadlines. I do not need to be micro-managed, once given a task list I do my job with no hassle and present results at the end of each week.
Who am I?
Underwriter, content writer and blogger with over four years work experience in customer service.
I have always loved working with new people. It has always been a dream of mine to help people and work in start-ups/SME. I want to help businesses grow and be a part of the bigger picture.
I love writing, I write poetry, academic, fiction and non-fiction.
" The honey sat on the spoon, still and unmoving as I tilted the spoon. I shook the spoon several times, I tried to make it slide off but it did not even move an inch. Finally I gave up and took three sugar cubes from the porcelain bowl...."
Tasks
-Manage large amounts of incoming calls.
-Identify and assess customers’ needs to achieve satisfaction.
-Build sustainable relationships and trust with customer accounts through open and interactive communication.
-Provide accurate, valid and complete information by using the right methods/tools.
-Follow communication procedures, guidelines, and policies.
-Take the extra mile to engage customers.
Work Terms
I am available to work Monday-Sunday.
Payment