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Skills

  • Customer Care Services
  • Data Entry
  • Phone Support
  • Appointment Setting
  • Client Administration
  • Client Contact
  • Client Issue Resolution
  • Client Orientation
  • Cold Calling
  • Correspondence Management
  • Customer Experience
  • Customer Service
  • Customer Suport
  • Email Support
  • Freshdesk

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Services

  • Customer Service, Data Entry, Typing

    $5/hr Starting at $50 Ongoing

    Dedicated Resource

    I am an experienced customer support and data entry freelancer with excellent communication skills and a strong customer service orientation. I am familiar with CRM systems and helpdesk software. I have...

    Appointment SettingClient AdministrationClient ContactClient Issue ResolutionClient Orientation

About

Top-notch Customer Support Representative

I am a top-notch customer support freelancer with excellent communication skills and a strong customer service orientation. I am familiar with CRM systems and helpdesk software. I have the ability to multitask, prioritize effectively, strong problem-solving skills, work independently with minimal supervision and available to work flexible hours.
I also have experience in responding to customer inquiries via email, chat, or phone in a timely and professional manner, Identify and resolve customer issues and complaints, keep accurate records of customer interactions and transactions, follow up with customers to ensure their issues have been resolved, escalate complex issues to the appropriate team or supervisor and continuously improve customer support processes and procedures.

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