There is a fine difference of perspective between getting involved and being committed. In ham and eggs, the chicken is involved, but the pig is committed. (i am that pig)

I am a team player and somebody who is always looking to improve themselves because I believe that the best part of life is always learning something new and being better than you were yesterday.

I have years of experience of working as IT Help Desk Analyst. During that time I have gained valuable skills like professional phone and email communication with the clients. Creating tickets and resolving them remotely and working with both technicians on site and clients is just a small part of the workload that I have during a typical day to day operations.

I'm a computer geek that is always ready to tackle new challenges. I love the fast moving and the constantly evolving tech industry because it makes me constantly challenge myself and learn new things.

Whether a business or home user, delivering massive value to my clients has been the focus of my career for the past 10 years. I hold completion in the following: CompTIA A+ and ITIL V3 which i can utilize to provide you with outstanding Remote IT Support & Services. I stand by my work.

Training/Certifications

Windows 10 Tech Series (MPN17571)
Deploying Windows 10 (MPN14190)
Technical Assessment for Office 365 (MPN10968)
Dropbox for Business Support Track (English)
Connectwise University Service Technician Degree
Connectwise University Engineer/Technician Degree
CompTIA A+
ITILv3

Work Terms

To be discussed