A highly motivated and proactive and exploring new opportunities.
I am a service provider person which help other to solve their problem while doing quality of work that's why I got opportunity in Swedish company as an IT support where I work for about 3 years.
With that I also get knowledge about could services through trainings.
Familiar with tools that I used during my work.
I used to install the and support operating system windows, MacOS.
Handling support tickets on Jira and maintaining a knowledge base for FAQs on Confluence.
Supporting IT managers with basic troubleshooting of Exchange Server, and Office 365 applications.
Work Terms
50% upfront
50% at the completion of the project
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