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Skills

  • Administrative Assistant
  • Appointment Setting
  • Chat Support
  • Customer Service
  • Data Management
  • Email Support
  • Networking
  • Phone Support
  • Project Management
  • SAP Accounting
  • Transcription
  • Virtual Assistants

Services

  • Customer Support, Virtual Assistant

    $8/hr Starting at $25 Ongoing

    Dedicated Resource

    I am actively seeking full-time employment and contract opportunities. I am ready with all my resources to start working remotely. I am very passionate and I take every work seriously. I am very excited...

    Administrative AssistantAppointment SettingChat SupportCustomer ServiceData Management

About

Customer Service Support, Virtual Assistant, Data Entry, Transcriber, Email and Chat Support.

I am actively seeking full-time employment and contract opportunities. I am ready with all my resources to start working remotely. I am very passionate and I take every work seriously. I am willing to render overtime and so flexible when it comes to work shifts. I am so excited to start working with clients to show skills and exceed their expectations

Brief Work Experience:

1) Capital One

I worked as an Operations Representative Capital One support based in Alabang. Providing excellent customer service through phone and email in regards with their technical needs. I am under their Technical Support team so I am exposed with the digital needs of the customers for their credit cards. It enhanced my communication skills making it fluent and ability to provide resolution to customers in a prompt manner.

Skills earned:
- Customer Service
-Multi Tasking ability

2) Personiv

I also worked as a Transcriber / Call Quality Analyst in Alabang. Providing detailed and accurate summary of a conversation between customer and client to seek revenue. Every month, we were given a pool of call recordings of the conversation of the answering agent and customer of specific company.

Skills earned:
- Data Entry
- Transcriber
- Proofreading

3) Verizon

Most recent job is at Verizon outsource here in Philippines as a Network Delivery Manager. End to End Business transactions between customer and internal teams. I am responsible in keeping customers up to date on the status of their orders with Verizon. I am responsible in reaching out different order Provisioners and field operations technicians from different countries based on the Sold and Installing country of the order. I reached them through emails and calls. I experienced using different tools in communicating with customers and internal teams in order to ensure timely deliver of CPE and Circuits to the customer.

Skills earned:
- Customer Service
- Chat Support
- Email Marketing
- DOS
- Appointment Setting

Work Terms

I can work on any time and timezone. I am willing to render overtime. I can work straight 9 hrs per day.

Rate is $5/hr

Rate is negotiable.