I have 10 years experience within reatail management and customer service sector where I handled multiple demands and shifting priorities on a day-to-day basis, by working to ensure deadlines and standards are not only met but maintained. My experience in this field has enabled me to proficiently demonstrate the ability to identify problems and implement creative solutions. I have the the aptitude to absorb administrative processes and IT systems quickly. I naturally question procedures and unpick complex tasks with confidence and suggest improvements to my seniors with tact and diplomacy. I have extent experience of working in a client focussed environment and providing timely and excellent customer service to a wide range of stakeholders.
In my last post I worked as part of a six member management team for Urban Outfiters, a fast paced, dynamic, multinational clothing and lifestyle retailer. I over saw the operation of the store and managed up to 50 staff members including management. I have extensive experience in working in a busy and demanding environment and do so accurately with attention to details even at times of pressure by ensuring I remained calm when working to a tight deadline. I was able to also use these skills when working with the prestigious Fashion Weekend Gambia management team and as a result we were able to have a successful event where I had positive feedback not only from my team but those I was in charge of coordinating.
I feel I’ll be best suited to work for your company due to my calm demeanour and flexibly adaptable approach. The skills I would bring would include confidence in responsibility, excellent communication skills, good IT skills and a passion for problem solving and team work.

My interests are in health and fitness, I’m currently studying an online course on nutrition.

Work Terms

Communication via Email or WhatsApp. Available to work the hours of 9am-6pm