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Skills

  • Desktop Support
  • Help Desk
  • Microsoft
  • Networking
  • Office 365
  • Office Automation Software
  • Server Administration
  • Troubleshooting
  • Windows

Services

  • Your Trusted Customer Success Engineer

    $5/hr Starting at $25 Ongoing

    Dedicated Resource

    - Proficient in understanding of PC and server architecture and inter-connectivity. - Superior troubleshooting skills. - Proficient networking experience (LAN, WAN etc.). - Possess strong customer service...

    Desktop SupportHelp DeskMicrosoftNetworkingOffice 365

About

Your Trusted Adviser - Customer Success Engineer.

- Proficient in remote support of PC and server architecture and inter-connectivity.
- Superior troubleshooting skills.
- Proficient networking experience (LAN, WAN, etc).
- Experience with Enterprise networks (servers, topology, etc).
- Microsoft Certified.
- ITIL Certified.
- Has a minimum of 8+ years of proven technical customer service experience.
- Strong understanding of Microsoft technologies including Office 365, Windows, SQL, Microsoft Azure, client/server architecture and virtual environments.
- VOIP, contact center technology, cloud technology, and telephony experience a strong plus.

Work Terms

Negotiable. Let me be your trusted advisor.