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Skills

  • Account Management
  • Administrative Assistant
  • Analytics
  • Avaya
  • Client Administration
  • Client Assessment
  • Client Contact
  • Client Issue Resolution
  • Client Orientation
  • Correspondence Management
  • Customer Service
  • Customer Service Operations
  • Customer Support
  • Data Entry
  • Data Management

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Services

  • Quality Analyst, Operations , Admin

    $8/hr Starting at $600 Ongoing

    Dedicated Resource

    Hello,I am Beca Villaverde. I'm a hardworking professional virtual assistant. I have a quick learning curve, and I seek additional responsibilities to reach personal and professional growth. I have 9...

    Account ManagementAdministrative AssistantAnalyticsAvayaClient Administration

About

Performing at a high level of excellence while providing value to the client.

Hello,I am Beca Villaverde. I'm a hardworking professional virtual assistant. I have a quick learning curve, and I seek additional responsibilities to reach personal and professional growth.

I have 9 years of work experience in the retail and e-commerce industry. My main responsibilities include managing agents' schedules; creating new processes; developing KPI metrics; scraping data; analyzing it; writing reports; making dashboards, and ensuring that all of these processes are easy to read and understand so we can make decisions quickly.

I have the skills to help your business/company grow and to generate sales and connect you to your current customers and potential clients as well.

Work Terms

- I am available for part-time and freelance work.
- 4-5 hours a day/20-30 hours a week
- Weekly or Bi-weekly payment