Banner Image

Testimonials

  • Quote
    Quote

    I exceedingly prescribe Rebecca Esteban Villaverde as a possible and qualified applicant for the available managerial in your good company. Rebecca Esteban Villaverde was hired by our company as a Manager from June 27, 2020, to present. She oversees the entire call center internally. Her job duties

    and responsibilities are - responsible for staff in the remote call center, who we train, hire, monitor, and motivate; payroll, scheduling and staffing needs based on the forecasts from call volumes within the customer service and sales lines; defined KPIs, gathered key data points, created data visualizations, deployed and maintains the KPI dashboard; oversees the activity of the quality assurance department and staff, developing, implementing, and maintaining a system of quality and reliability testing for the organization' products and/or development processes. Rebecca Esteban Villaverde has great relational abilities. What's more, she is to a great degree composed, dependable and v

     ...Read More

    Keri Steen