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Skills

  • Chat Support
  • Customer Service
  • Email Support
  • Order Processing
  • Payment Processing
  • Phone Support
  • Sales

Services

  • Customer Service Representative

    $9/hr Starting at $25 Ongoing

    Dedicated Resource

    Resolving customer complaints via phone, email or social media. Assisting with placement of orders, refunds, or exchanges. Selling products and services. Creating and launching listings on eBay and Amazon,...

    Chat SupportCustomer ServiceEmail SupportOrder ProcessingPayment Processing

About

I care about your brand as much as you do!

Between 2008 and 2011 I was a Paralegal at HRACS lawyer office, based in Sydney, Australia. My job was to assist the lawyer and prepare the necessary documents for the court. Prior to being promoted to Paralegal Assistant, I was handling key accounts of claimants who were pursuing industrial deafness compensation from insurance companies. I enjoyed this part of my job as I learned a lot about the insurance companies and compensation schemes in Australia, not to mention the fascinating individuals (some of them even war heroes) I had a privilege to meet.

Currently, I am providing customer support for e-commerce online stores and I am processing a large numbers of chat inquiries, phone calls, tickets, and emails on a daily basis; I very much enjoy the sense of achievement and efficiency that this provide, as well as the everyday challenges in providing the best possible solution to the client's problem.

Work Terms

Negotiable