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Skills

  • Appointment Setting
  • Call Center Management
  • Call Handling
  • Customer Service
  • Customer Support
  • Live Chat

Services

  • Support center

    $9/hr Starting at $25 Ongoing

    Dedicated Resource

    Directly responsible for all personnel and functions in the service /customer service and other departments. - Provides support to the sales personnel and provides operational execution of sales and...

    Appointment SettingCall Center ManagementCall HandlingCustomer ServiceCustomer Support

About

We are the company which primarily takes care about You and your business and your customers through Answering center, Call center and Live-chat support. As a company we have a different type of price list and You can be charged by used minutes or per agent. Calculation interval of minutes is 60s+60s without rounding.

As your partners in business, we will take over all your inbound calls and make outbound calls for you and we will provide full response on your e-mail account and provide real time support on your website with your customers and vendors.

As a company we are able to take over your calls in next situations:

• Your phone line is busy
• After working hours
• During the weekends and vacations without extra fee
• During the public holidays

Our services and operators are available 24/7/365. Our operators are highly professional and effective and constantly they go through training in different domain of communication.

Thanks to specifically designed software in our system our operators are able to give accurate information and provide support in behalf of your company.
Our agents can arrange appointments for You, take reservations, handle appeals. With this kind of support You can build better relations with your customers.

Equipment of our company can handle 2000 inbound calls per second, which means that there is no room for missed calls. Our system has comprehensive integration with other supporting systems in this industry.

As a primary internet connection we use MicroWave technology via satellite which provides accurate and secure line. For our back up internet connection we use optical fiber technology.

Our main goal is to help your business to expand and keep your customers happy and loyal.

Founded: 2012

Work Terms

Work hour are not limited (24/7/365), conversation: Answering center, Call center, Live-chat support center,E-mail, social networks management . Payment : not less than 8.90 $ per hour or by used minutes.

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