Empowering businesses with seamless IT support and virtual assistance—bridging technology, efficiency, and exceptional customer service to enhance productivity and user experience

Are you seeking an IT Support Specialist who combines Technical Expertise with a customer-first mindset? Or are you searching for an organized Virtual Assistant who knows how best to manage your time and business? Look no further!

I am a solution-oriented IT Support Specialist with over 5 years of experience working with IT Support software such as Zendesk, Freshdesk, Zohodesk, Hubspot, Trello, Slack, Intercom, PickTime, Calendly, Acuity, Setmore, LogMeIn, Zoom, Remote for slide, Anydesk, TeamViewer, SimplyBook.me, Doodle, Bookafy, Apollo.io, Leamlist, Monday.com, Clickup, Asana, Zapiar, Goggle suits.

I have hands-on experience with Appointment Scheduling Tools and have worked for years as an Executive Virtual Assistant where I do Scheduling, Management, Market Research, Data Entry, Appointment Setting, Communication, Project Management, and File Management, I am deeply committed to promoting sales and customer satisfaction using various Sales and Lead Generation Tools such as Hubspot, Pipedrive, Leamlist, and Apollo.io. I am a highly motivated and organized professional with a good work ethic and strong self-discipline whose thorough and precise project approach has yielded excellent results.

💡 SKILLS & EXPERTISE
✅ Customer Support
✅ Live Support
✅ Cold-Calling
✅ Data Entry
✅ Communication Skills
✅ Scheduling
✅ Project Management
✅ Online Chat Support
✅ File Management
✅ Virtual Assistance
✅ Lead Generation
✅ Sales
✅ Telemarketing
✅ Appointment Scheduling
✅ Calendar Management
✅ Administrative & Data Entry Tasks
✅ Social Media Management
✅ Content Creation
✅ Technical Support & Troubleshooting
✅ B2B Lead Generation
✅ Problem-Solving
✅ Time Management
✅ Chat Support
✅ Project & Task Management
✅ Google Form
✅ Google Docs
✅Microsoft Word
✅ Administrative Support
✅ Workflow Automation Process
✅ Zapier
✅ Google Suits

🔧 TOOLS & SOFTWARE

🖥 Customer Support & IT Tools: Zendesk, Freshdesk, Intercom, ZohoDesk, HubSpot, Intercom, Slack, Google Workspace
📅 Scheduling Tools: Google Calendar, Calendley, PickTime, Acuity Setmore, SimplyBook.me, Bookafy.
📊 Workflow Tools: Trello, Monday.com, ClickUp, Asana, Slack, Nifty, Zapier.
📞 Telemarketing & Communication: Mojo Dialer, RingCentral, Free Voice, Zoiper, Open Call
🎨 Design & Content Creation: Canva, Meta Business Suite
📊 Lead Generation & Sales: Leads Gorilla, Leamlist, Apollo.io, LinkedIn Sales Navigator
📊 Confrence Tools: Zoom, Google Meet, Skype, Microsoft Team

🚀 WHY HIRE ME?
I bring a unique combination of skills not only Customer Service/Support expertise but also Technical Support skills, Data Entry skills, Documentation Skills, Project Management skills, Workflow Automation skills and Virtual Assistance skills, Lead Generation skills, Scheduling skills, Market Research skills, CRM skills, Appointment Setting skills to help businesses thrive.

I am reliable, detail-oriented, and committed to delivering exceptional results.

Work Terms

I am open to working Part-Time, Full-Time, and on Contract.